Terms of service
Welcome to Pusa.PH! These Terms and Conditions ("Terms") govern your access to and use of our website and the services offered herein. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must refrain from using our website.
General Terms
Eligibility
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
Purpose of Use
You agree to use this website solely for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of this website by any third party.
Account Responsibility
When you create an account on Pusa.PH, you are responsible for maintaining the confidentiality of your account information, including your username and password. All activities conducted under your account are your sole responsibility.
Accuracy of Information
You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order. We reserve the right to refuse service or cancel orders if information is found to be incorrect.
Products and Pricing
Product Descriptions
We strive to provide accurate descriptions and images of the products. However, actual colors, sizes, and specifications may vary due to display settings or manufacturer updates.
Pricing
All prices are listed in Philippine Peso and are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse orders.
Placing an Order
Order Confirmation
By placing an order, you are submitting an offer to purchase a product. Orders are confirmed only upon receipt of payment.
Payment Options
We accept payments via credit/debit cards, e-wallets, and over-the-counter services through our authorized payment gateway providers.
Order Cancellation
We reserve the right to cancel orders due to pricing errors, stock limitations, or issues with payment verification. You will be notified in such cases, and a refund will be processed if applicable.
Shipping and Delivery
Delivery Services
We partner with independent courier services to deliver your orders. Delivery times may vary depending on your location and external factors such as weather or high demand.
Shipping Costs
Shipping fees will be calculated at checkout based on your location and order size.
Failed Deliveries
If delivery fails due to incorrect information provided or the unavailability of the recipient, additional shipping fees may apply for re-delivery.
Returns and Exchanges
Eligibility
Products can be returned or exchanged within 30 days of receipt, provided they are in their original packaging, unused, and with all accessories and tags intact.
Non-Returnable Items
Consumables that have been opened, used, or tampered with are not eligible for return. Custom or intimate items are also excluded.
Defective Products
If you receive a defective product, please contact our customer support team within 7 days of receipt for assistance.
For more details, please refer to our Return and Exchange Policy.
Intellectual Property
Ownership
All content on this website, including but not limited to images, text, graphics, logos, and software, is owned by or licensed to Pusa.PH and is protected under applicable intellectual property laws.
Restrictions
You may not copy, reproduce, distribute, or use any content from this website without prior written consent from Pusa.PH.
User Conduct
Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Upload or transmit harmful code such as viruses or malware.
- Engage in activities that disrupt or harm the website’s functionality.
Limitation of Liability
No Warranty
Pusa.PH provides all products and services "as is" and does not guarantee uninterrupted access or error-free operation of the website.
Damages
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products purchased, except as required by applicable laws.
Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes will be subject to the exclusive jurisdiction of the courts in [City/Region], Philippines.
Changes to Terms
Pusa.PH reserves the right to amend these Terms at any time without prior notice. Updated Terms will be posted on this page, and your continued use of the website constitutes acceptance of the changes.
Contact Us
For questions or concerns about these Terms, you may contact us through our Contact Us page or email us at [insert email address].